Frequently Asked Questions

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• What primary services do you offer?

We provide a selection of sample gowns for brides to try on, and once you find your dream dress, we will place an order. To complete your bridal look, we also offer a range of stunning accessories.  Discover affordable, take-home wedding dresses in our boutique, too, ideal for brides seeking quality gowns without the wait. Our shop caters to flower girls as well who fit in a size 3 to 12 (she could always be sized up and taken in with alterations), with a beautiful selection of dresses available for purchase directly off the rack. We also have charming accessories to ensure your flower girl looks perfect on your special day (not including baskets or shoes). Lastly, we offer gown preservation kits!

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• What is the flower girl experience like?

For up to one hour, we pamper our princesses with a private experience, starting with a refreshing drink to enjoy. They'll try on dresses to find "the one" off the rack, followed by selecting the perfect accessories to compliment it. Book this appointment at a maximum 6 months before the wedding date. We have sizes 3 to 12 available.

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• Are children allowed in the shop during bridal appointments?

While it is generally recommended children stay home during bridal appointments, we understand that is not always possible. All children 9 and under must be accompanied by a responsible adult while in the boutique. An employee may give one reminder if there is disruptive behavior (i.e. running around the shop, messing with displays, etc.) and if it continues, the employee reserves the right to end the appointment early. We have a basket of toys and books for them to enjoy if they get antsy!

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• How long are the appointments?

A bride's first appointment is 90 minutes long and returning brides have 30 minutes. A veil/accessories styling appointment is 45 minutes long. A flower girl has one hour to find her dress and accessories. If you are adding an additional experience that begins before your appointment, those experiences will start at your selected time and then you will have your full bridal appointment after.​​​

 

• Why is there a booking deposit?

We want every appointment to feel meaningful and not rushed or crowded. Charging a $50 booking deposit helps us make sure each visit is focused, intentional, and reserved for brides who are ready to find their dress. The deposit it put toward your dress when you say "yes" within two months of the appointment.

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• What is the price range for your gowns?

Our gowns range from under $1,000 and up to $3,052.

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• When should I start dress shopping?

Dresses usually take between 6-9 months to come in once ordered. It is recommended you start shopping 10-12 months before your wedding date. This allows plenty of time for your dress to come in and it leaves you 1-2 months before your wedding date if you should need alterations done. If you have a quick timeline, we do have rush shipping available for most special order gowns or a selection available to take home the same day.

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• What should I bring to my appointment?

Bring your beautiful self and guests you truly want to be there. We always suggest a smaller group as opposed to a larger one because many opinions can make the experience overwhelming and confusing. If you have your shoes picked out and any shapewear you plan to wear, you can bring those as well, but it isn’t necessary.

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• How do you determine your bridal size and what sizes are your sample gowns in?

To find your bridal size, you have to typically take your street clothes size and add two sizes to it. For example, if you are a street clothes size 4, your bridal size is an 8. Our sample gowns are in bridal 8-16, but of course your gown will be ordered in your size. For flower girls, we only carry sizes 4-12. We could always do a size up and then you could have it altered to fit her.

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• What is your cancellation or refund policy?

Bridal Dresses
-Due to the customized nature of our bridal dresses, once an order is placed, it cannot be cancelled or refunded.
 

Flower Girl Dresses

-Flower girl dresses may be returned within 10 days of purchase, provided they are in their original, unworn condition with tags attached. Due to hygiene and safety reasons, the headbands and crowns are nonrefundable. Sashes are refundable up to ten days after purchase and must be in original and unworn condition.

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Accessories

-Due to hygiene and safety reasons, all sales are final.

 

Appointments

-Appointments must be cancelled at least 72 hours before the scheduled time. This allows us to accommodate other clients and manage our schedule effectively. For a basic bridal appointment, if the appointment is cancelled less than 72 hours before your scheduled time, you will not receive a refund of your appointment fee.

Additional Experiences
-Due to the nature of the additional experiences and planning involved, they cannot be refunded. However, the amount can be credited towards a rescheduled appointment that includes the same experiences originally purchased. Please reach out to us directly to reschedule if this is the case.

 

We appreciate your understanding and cooperation. If you have any questions or need further assistance, please do not hesitate to contact us at hello@brynnsccbridal.com.

 

Let’s make it real. Book your private shopping experience today.

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